Velen Home LLC
Terms & Conditions
Last updated August 31, 2026. These terms apply to the Velen Home website, service requests, and authorized text messaging.
Services and Estimates
Velen Home provides residential water testing, estimates, water-treatment equipment, installation, and related service in the Greater Houston area. A free water test or estimate does not require a purchase. Website prices are starting points unless stated otherwise. Final scope and pricing are confirmed in writing before work is scheduled.
Text Messaging Terms
If you opt in through the optional, unchecked website checkbox or by providing separate verbal consent, Velen Home may send recurring, non-marketing messages about a requested water test, estimate, appointment, technician arrival, or active service request. Consent is optional and is not a condition of purchase. You may receive up to 4 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy.
Financing and Warranties
Financing, when available, is provided by third parties and is subject to approval and separate lender terms. Product and installation warranties are governed by the written warranty and manufacturer terms provided with the applicable service.
Website Use
Use this website lawfully and do not interfere with it or attempt unauthorized access. Velen Home owns or is authorized to use the site's name, logos, design, text, and graphics. Website content may be viewed for personal, non-commercial use.
Disclaimers
Website information is general information, is not medical advice, and does not guarantee a particular water-quality or health result. To the fullest extent permitted by law, Velen Home is not liable for indirect, incidental, special, or consequential damages from website use. Written service agreements control if they conflict with this website.
Changes and Contact
We may update these terms by posting a revised version here. These terms are governed by Texas law where applicable.
Velen Home LLC, operating as Velen Home
Serving Greater Houston, Texas
Phone: (346) 660-5448
Email: Ammar@velenhome.com